Professionalism shines through We initially used ICS for a dependency visa. When we think of immigration matters, we think of ICS. Due to the quality of service and quick turn around time we continued to use ICS for the renewal of the visa and again recently for the ILR process. Abdul and his team have been with us every step of the way, holding our hand through it all. Even through the national lockdown and dealing with extra complications with hospitalisation at the same time. The service was second to none. Abdul's professionalism shines through and this is very evident in the way he talks to us. Always respectful and calm, explaining to us clearly in a way we can understand, but never patronizing. We needed to change our visa centre to one closer to the hospital, Imran worked tirelessly to ensure we adhere to all the deadlines. Thank you ICS we are very grateful for all you have done for us.
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