Resources
Frequently asked questions

Why choose ICS Legal?

We specialise in Immigration Law, Human Rights Law, British Nationality Law & European Law. Our lawyers provide honest, exceptional service to our clients. We believe that our service starts when we submit your application and we want our client to know we will keep them informed, answer there questions and your case worker will be just a phone call away.

What is the benefit of using our legal services when you want to come to the UK or extend or switch?

Our speciality lies in the field of Immigration, Nationality and EU Law, so it means we always are dealing with this side of the law. We are able to support you in making a correct decision, avoid delays on your case, save money and time, not forgetting the stress of any doubts with your application.

 

There are many routes available to come to the UK, extend or switch, some of them do not allow extension or even switching. Knowing what is right can be a difficult task and this is why we are here. Simple task of not using the prescribed forms can mean your application is invalid, which means if you have no valid stay, you would have to return back and there is no appeal rights.

 

Our initial consultations are a chargeable service. We initially discuss the requirements of the application to ensure you meet the requirements and have the documentation required at hand for the submission. It gives you an opportunity to meet us and ask questions.

 

Each case will be checked thoroughly, everything will be cross referenced so guidelines are met and we will also add our legal document which would outline the Immigration Rules and how the client has satisfied the rules. We use documents that are used by Home Office case workers, so we know exactly what they would look for in your case.

 

The most important fact is that law constantly changes, policy guidelines and requirements are always changing, so it is best that you always use specialised services to support you. We never compromise our services, our fees remain very competitive but our expertise is at the very highest standard.

How can I trust your service?

We are regulated by the Office of the Immigration Services Commissioner (OISC). OISC is the government regulated body and it is a criminal offence if someone is providing Immigration advice without being regulated by the OISC. We are also members of Joint Council for the Welfare of Immigrants (JCWI). JCWI is an independent national voluntary organisation, campaigning for justice and combating racism in immigration and asylum law and policy.

What happens in the initial consultation?

Your case worker would take some background information regarding yourself. Relevant questions would be asked to ascertain whether your case can be handled by our team. You will also be able to ask questions, understand what is required to meet the Immigration Rules, Nationality Law and EU Law where relevant. Should we be able to provide assistance, your case worker will give you a customer care letter whereby it would outline the service agreement and the cost associated.

What happens after the consultation?

After each consultation we aim to provide a consultation report which would outline what was discussed, the action plan and what to do next.

When I meet the caseworker and I disclose personal information, would this be disclosed to anyone else?

We have a procedure in place for ensuring client confidentiality. We keep the affairs of our clients and all information relating to our clients confidential, except where we are compelled to disclose information by reason of a legal or regulatory obligation.

What is a customer care letter?

A customer care letter from us will ensure that we outline the service we would be providing, it would also provide a break down of the costs associated so you can rest assure that there are no hidden charges and that fees do not go up unless changes are made (i.e. Home Office fees etc).

Once I sign the customer care letter and my case would possibly fail, do I still have to pay your fees?

We place our clients first, so when you sign the customer care letter and we go through your case file, and we believe that the case would not be successful, we will terminate the agreement and return your documents. We will also provide alternative solutions with no added costs. We also have a cancellation period should you feel you want to withdraw your file.

 

Please note that all cases cannot be guaranteed as circumstances depends and whether you met guidelines, however the Home Office caseworker can still refuse cases on the balance of probabilities and other factors. Our job would be to prepare your case in the best possible way.

Do you provide one day Premium Services?

Yes, we have a special provision with the Home Office and majority case decisions are made on the same day.

Do you do “No Win No Fee”?

As a private legal firm, we want to ensure we can provide the service you want. Our fees are very competitive and that is why we do not provide a No Win No Fee service as we do not feel the need to over charge our clients with such schemes.

How is the fees paid and are there any surprises?

With us, you will know exactly what we would be charging. The fees are to be paid through cheque, cash or bank transfer. Home Office fees can be paid to us and we can make the payment on behalf of you. If there is any changes in Home Office fees, we will let you know immediately.

How often would I get updated once my case have been submitted?

Our commitment to our clients is that we will update you every time we get an update from the Home Office. The waiting period can be a very daunting time as decisions can be life changing however the Home Office do set some guidelines on waiting times, but we intend to keep you updated throughout the process.

Can you guarantee an application?

No, and this is the same even if you use a no win no fee service, it would be impossible for anyone to guarantee a successful application. The likelihood of an application being successful can be given based on previous cases or success rates, however we do not operate such a policy of selling our services based on previous applications.

What is your aftercare service?

We aim to ensure that this service is not used by any of our clients, but there are times where even with the best possible applications are unsuccessful. As we take our clients cases personally, we would like to provide a helping hand. We have designed an aftercare service whereby if your case fails, then your case worker would be able to help you look at other formalities of staying in the UK should you have valid leave still remaining or help you make an out country application. Please note should you require appealing on your matter, we can only deal with the initial appeal and your application will be straight away referred to an advisor who deals with representations.

Can I give you feedback on your service?

It is vital that all our clients can provide honest feedback, we would encourage this and this helps us to become better on our service delivery.

Can you help me find a UK Employer to sponsor a work permit or find me work?

No, we are a law firm which provides support in UK Immigration, Nationality and EU Free Movement Rights. However we have a subsidiary company which is jobslibrary.co.uk whereby you can look for work, apply and discuss with potential employers. We cannot influence any decisions and finding work is not something our team deals with.

How we deliver service

1) You contact us through e-mail or phone.

2) We take some basic information, we ask some relevant questions to understand the type of query and what type of support is required.

3) Your case then gets passed to a case worker.

4) Case Worker would contact you to set up an initial meeting.

5) You attend a consultation, an action plan is drawn up and we find out whether ICS Legal can support your case. A report would be sent where there is a requirement to outline what was discussed and what to do next.

6) You authorise us to be your legal representative by signing our customer care letter.

7) We will then start to request documents and information about your case this will build up your case pack.

8) We will then write our legal report and use Home Office caseworker’s documents to ensure everything has been checked and all requirement have been met.

9) Where possible we will go through every aspect of your case before case submission.

10) We will continue to update you throughout the case life cycle .

How to add New FAQ ITEM?

It's Easy!

Get our updates
Follow us

Complex Immigration Applications | Specialist Immigration Experts| Advocacy Representation

Where your application or appeal submission has been turned down, ICS Legal should be the first point of contact.  

ICS Legal are regulated with the OISC at Level 3. This means we are able to undertake Legal representation in front of the First Tier Tribunal and Upper Tribunal on your behalf. We are also able to conduct Judicial Review submissions as well as preparing a bundle along with instructing Counsel. In addition we are able to carry out Administrative Reviews on all applications. 

We have provided a number of pages to cover complex matters to answer as many questions as possible. It is imperative to have an assessment with us when a application is refused. 

Lists of all services are:

  1. Applications to the UK Visas and Immigration, including Human Rights applications and Concessionary or Discretionary applications.
  2. Case Resolution/Legacy Cases and Active Review.
  3. Applications under Humanitarian Protection.
  4. Representing clients in correspondence with the UK Visas and Immigration and at UKVI interviews.
  5. Representations to the UK Visas and Immigration in support of cases. 
  6. Drafting client statements. 
  7. Submitting One-Stop Notices. 
  8. Lodging appeals (only in exceptional circumstances where immediate referral is not possible). 
  9. Family reunion applications. 
  10. Representations regarding ongoing Immigration casework to your local MP.
  11. Instructing a Barrister or Advocate to represent your case at the Tribunal (where permitted by the Bar Council). 
  12. Applications to register or naturalise as a British Citizen through residency and marriage to a British Citizen.
  13. Certificates of entitlement to Right of Abode. 
  14. Applying for British Passport through entitlement. 
  15. Complex cases on British Nationality. 
  16. Appeals Process.
  17. Advocacy Representation. 

Our Immigration Lawyers have detailed knowledge of Immigration and Nationality Law, including:

  1. Grounds for Complex Applications. 
  2. UK Visas and Immigration Case Workers Practice in the consideration of cases. 
  3. UK Visas and Immigration Concessionary Policies. 
  4. Grounds for lodging appeals including Human Rights grounds. 
  5. British Nationality. 
  6. Administrative Reviews on all Point Based System Applications. Click here to read more information. 
  7. Procedures for Human Rights applications, e.g. One-Stop Notices. Click here to read more information. 

ICS Legal can undertake more complex applications in selected categories which includes applications outside the Immigration Rules and applications under Home Office concessionary or discretionary policies. Complete our visa assessment form by clicking here

We can support you in making further representations to the Home Office and the Tribunal. Our Immigration Advisors are equipped with the skills and knowledge to tackle your case and provide the correct solution to your problems. 

British Nationality and Citizenship is another area where we can undertake complex cases.

As a regulated Legal firm, we are also able to undertake complex cases which include preparing legal grounds as per the Immigration policy, such grounds do cover domestic violence cases, various concession cases, and further representations to the Home Office.

Exceptional leave & Appendix FM under the Immigration Rules, including Paragraph 276ADE of the Immigration Rules HC395

'Exceptional leave to remain' is another type of permission to stay. If you are currently in the UK with valid exceptional leave to remain, you can apply to settle here in the UK by completing the correct application form with supporting documents.

Our Promise
At ICS Legal we understand that clients sometimes do not meet the requirements of the Immigration Rules, or perhaps have breached their immigration conditions and require advice on what to do next. We promise to provide you with honest and impartial advice and guide you through the process of regularising your stay in the UK. There may be cheaper and practical solution that we can discuss.  

Call us today on 0207 237 3388 to book a consultation with one of our Legal advisors. You can also e-mail us on info@icslegal.com.

Additional Services

Where an application has been submitted and you require further representations to be made to the Home Office, ICS Legal can carry this out. We have an upto date working knowledge of relevant case laws and precedents and can access and use them effectively when making representations on behalf of our clients. We have detailed knowledge of the types of evidence needed to support applications outside the Immigration Rules and how to obtain them, and also the relative weight to be attached to different types of evidence.

Just as importantly our knowledge of the European Convention on Human Rights (ECHR), the Human Rights Act 1998 (HRA) and other relevant law allow us to present a case to the Home Office where we feel there is an argument in this point of law and use relevant case laws to support our arguments. We have a clear understanding and knowledge of Immigration and Nationality law and have procedures in place to ensure that we submit a successful case to the Home Office. 

Download our convenient app now to start using all our services.