The “Privacy Policy” has been constructed with the “Terms and Conditions”. By accepting our “Terms and Conditions”, you are accepting the practices described in this “Privacy Policy”.
We take privacy and confidentiality very seriously. We comply with the Data Protection Act 1998 and related data protection legislation, including the EU General Data Protection Regulation. This policy explains how we use the information and personal data about those who visit our web-site, provide us with information about a potential claim, and about those who subscribe to our email updates.
By visiting our website and submitting information to us, you consent to our using your personal data and/or information in accordance with this policy. If you are a client of the firm, we may use information about you in different ways. Further information about this is available on request.
This website is a public resource of general information which is intended, but not promised or guaranteed, to be complete, accurate, and up-to-date. This website is not intended to provide legal advice, and therefore, does not invite or create an lawyer-client relationship.
Visitors to this website should not act, or refrain from acting, based upon any information available via this website, and should always seek the advice of competent & regulated legal adviser in the UK. Nothing in this website is to be considered as either creating an lawyer-client relationship between the reader and ICS Legal or as rendering legal advice for any specific matter.
Readers are responsible for obtaining such advice from their own legal adviser. ICS Legal expressly disclaims any and all liability with regard to actions taken or not taken based upon the content of this website.
This website is not sponsored or associated with any particular linked entity unless so stated. The existence of any particular link is intended solely to provide viewers with information which may be of interest to them. ICS Legal takes no responsibility for the content or accuracy of information contained on a linked site. Please contact us at info@icslegal.com with any questions.
1. Definition
1.1 “You” or “your” or “Client” or “Account Holder” means the individual visiting and/or creating an account within the Website (www.icslegal.com).
1.2 “My Account” or “Account” or “Client Account” means ICS legal’s secured online system managed by ICS Legal Immigration Specialists Ltd which allows Clients to enter and update their personal information, ask legal question, obtain case updates, make outstanding payments and access from any computer with internet access.
1.3 “Anti Virus” or “Firewall” or “Spam Blocker” means tools required to keep your connection to our site secure.
1.4 “ICS Legal” or “icslegal.com” or “we” or “our” or “company” means ICS Legal Immigration Specialists Ltd or any of our subsidiary companies.
1.5 “Service” means professional legal advice from ICS Legal Immigration Specialists Ltd.
1.6 “Terms” mean these terms and conditions which also include the acceptance of our privacy policy.
1.7 “Working Day” means a day on which banks are open for business in London, UK.
1.8 “Specified Time” is 3 working days.
1.9 “Website” means www.icslegal.com
1.10“Group” – means ICS Legal Immigration Specialists Ltd.
2. Personal Information
2.1 To register for our services, you must provide your personal information. The information stored is limited. We require the relevant information to provide a personalised service. We invite you to provide personal information by filling in our request a call back forms, claim forms, by email or to subscribe to our mailing list(s). We will use the personal details you provide us in accordance with your request and/or to provide you with information about legal developments, news or events if you have subscribed to these.
2.2 When you register and access your account, we have in placed some security features to prevent un-authorised access to your system. However we cannot guarantee this.
2.3 When you register and/or access our system, you must ensure you have up to date anti-virus toolkit, firewall, spam blocker and other features to prevent any third party gaining access details to your account.
2.4 ICS Legal will carefully and sensibly use your personal information, as we can understand and appreciate that you care how your information is used, stored and shared.
3. Use of Personal Information
3.1 We do not sell or share any of her personal information outside of ICS Legal and its Group. We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To send emails regarding your order or other products and services related to your correspondence with ICS Legal. To send bi-monthly newsletters in relation to the latest developments in the immigration sector, your order or other products and services. To follow up with you after correspondence (live chat, email or phone enquiries).
3.2 We apply the correct level of security, SSL and other forms of security to ensure your information including your personal data is protected. All transactions are processed through a gateway provider and are not stored or processed on our servers.
3.3 We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses ICS Legal.
3.4 If a Client wishes to review or make corrections to their contact information, they can do so at any time.
3.5 We will only disclose your personal information to suppliers who process information on our behalf. We will not disclose information on your claim to anyone without your prior approval, unless we are legally required to do so, or in the event of the sale of the business and/or assets of ICS Legal Immigration Specialists Ltd.
3.6 You have the right to access information we hold about you. Please email our Data Protection Officer at info@icslegal.com if you wish to make an access request, if you would like to update or amend the information we hold about you or if you have any other queries about this policy. In line with the legal requirements, we aim to comply with this within 1 month of your request. If there are any delays, we shall inform you of that.
3.7 If you change your mind and no longer wish to receive information or email updates, you should email us on info@icslegal.com with a subject header “unsubscribe”.
3.8 We will keep the personal information you provide for as long as it is reasonable and necessary for the purpose of the processing. If we open a file and you become our client, the personal information will be kept in our line with the statutory obligations. Client enquiries and case files will be retained for a minimum period of 6 years following collection of your personal data and for a maximum period of 15 years.
4. Links
4.1 The website contains links to other sites, ICS Legal Immigration Specialists Ltd is not responsible for any third party websites. We encourage our clients to be aware that when they leave our site, they should read the privacy statements of each and every website that collects identifiable personal information.
5. Electronic information
5.1 Some information about our website users is collected automatically and this may be used by us to monitor and analyse how our site is used by visitors. The process does not, however, identify any individual person using the site.
6. Security
6.1 Information is transmitted over a secure link, using 128 bit encryption. Our security measures include the use of intrusion detection systems. The internet is not a secure medium. Therefore, although we have endeavoured to protect the security of the information we collect and process, we cannot ensure the security of data transmitted to or from our website via the internet. Any transmission is at your own risk (including the sending or receiving of email messages). Where you are provided with any confidential information (including a user ID or password), you must not disclose such information to any third party.
6.2 Using other mediums to send us files i.e. dropbox, wetransfer.com is at your own risk.
7.1 Cookie Policy
7.1 ICS Legal takes your privacy and confidentiality very seriously. A cookie is a small file of letters and numbers which we put on your computer whilst you are browsing. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a better experience during your visit and also allows us to improve our site. The cookies that we use are 'analytical' cookies. They allow us to recognise and count the number of visitors and see how visitors interact with the site. This enables us to ensure that users are finding the information that they are looking for more effectively.
7.2 ICS Legal will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set when visiting the www.icslegal.com website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
7.3 Please be aware that restricting cookies may impact on the functionality of the site and also your user experience.
7.4 ICS Legal use a number of suppliers who also set cookies on the www.icslegal.com website on our behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see below.
7.5 ICS Legal website sets no long-term cookies. Our website makes use of session cookies which as soon as the browser closes are removed. These are in use on the enquiry forms and to support any user authenticated areas such as the Client Section.
7.6 We use cookies for remarketing purposes. We use Google AdSense Advertising on our website. These cookies are written by Google for the purpose of showing advertisements to users who have previously visited our site as they browse other websites on the internet. More information on Google Remarketing can be found here http://www.google.com/ads/innovations/remarketing.html.
7.7 Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
7.8 We have implemented the following: Remarketing with Google AdSense & DoubleClick Platform Integration. We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
7.9 Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
7.10 To support our site and the information we are posting, we sometimes embed photos and video content from websites such as YouTube and Flickr. As a result, when you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. ICS Legal does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.
8. Governing Laws & Changes to the Policy
8.1 This website and your use of it is governed by the laws of England and Wales. In accessing this website you agree that any dispute about its use will be determined only by the courts of England and Wales. Please note that this policy does not create any contractual or other legal rights. We may change this policy at any time by updating this page, and therefore recommend you check this page from time to time to ensure you are referring to the current policy.
8.2 Policy will be updated without prior notice. Your continued use of our website, following the posting of any changes, indicates your acceptance of such changes. This policy is effective from 1 May 2018.
9. Complaints
9.1 For more information about this policy, or if you would like to make a complaint, please contact complaints@icslegal.com.
9.2 You can write to us directly at ICS Legal, Suite 11, City Business Centre, Lower Road, London SE16 2XB.
9.3 We will endeavour to resolve any of your concerns or complaints, however if we are unable to do so to your satisfaction, you can contact the Information Commissioner’s Office (ICO), the website is www.ico.org.uk or telephone 0303 123 1113.
10. Subscriptions and newsletters including emails
10.1 We do not sell or provide your contact details to any third-party without your written consent.
10.2 When you receive an email from us, on the bottom of our emails, you are able to unsubscribe from the email. If you are not able to do so, you can email us at info@icslegal.com.
