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Frequently asked questions

Why choose ICS Legal?

We specialise in Immigration Law, Human Rights Law, British Nationality Law & European Law. Our lawyers provide honest, exceptional service to our clients. We believe that our service starts when we submit your application and we want our client to know we will keep them informed, answer there questions and your case worker will be just a phone call away.

What is the benefit of using our legal services when you want to come to the UK or extend or switch?

Our speciality lies in the field of Immigration, Nationality and EU Law, so it means we always are dealing with this side of the law. We are able to support you in making a correct decision, avoid delays on your case, save money and time, not forgetting the stress of any doubts with your application.

There are many routes available to come to the UK, extend or switch, some of them do not allow extension or even switching. Knowing what is right can be a difficult task and this is why we are here. Simple task of not using the prescribed forms can mean your application is invalid, which means if you have no valid stay, you would have to return back and there is no appeal rights.

Our initial consultations are a chargeable service. We initially discuss the requirements of the application to ensure you meet the requirements and have the documentation required at hand for the submission. It gives you an opportunity to meet us and ask questions.

Each case will be checked thoroughly, everything will be cross referenced so guidelines are met and we will also add our legal document which would outline the Immigration Rules and how the client has satisfied the rules. We use documents that are used by Home Office case workers, so we know exactly what they would look for in your case.

The most important fact is that law constantly changes, policy guidelines and requirements are always changing, so it is best that you always use specialised services to support you. We never compromise our services, our fees remain very competitive but our expertise is at the very highest standard.

How can I trust your service?

We are regulated by the Office of the Immigration Services Commissioner (OISC). OISC is the government regulated body and it is a criminal offence if someone is providing Immigration advice without being regulated by the OISC. We are also members of Joint Council for the Welfare of Immigrants (JCWI). JCWI is an independent national voluntary organisation, campaigning for justice and combating racism in immigration and asylum law and policy.

What happens in the initial consultation?

Your case worker would take some background information regarding yourself. Relevant questions would be asked to ascertain whether your case can be handled by our team. You will also be able to ask questions, understand what is required to meet the Immigration Rules, Nationality Law and EU Law where relevant. Should we be able to provide assistance, your case worker will give you a customer care letter whereby it would outline the service agreement and the cost associated.

What happens after the consultation?

After each consultation we aim to provide a consultation report which would outline what was discussed, the action plan and what to do next.

When I meet the caseworker and I disclose personal information, would this be disclosed to anyone else?

We have a procedure in place for ensuring client confidentiality. We keep the affairs of our clients and all information relating to our clients confidential, except where we are compelled to disclose information by reason of a legal or regulatory obligation.

What is a customer care letter?

A customer care letter from us will ensure that we outline the service we would be providing, it would also provide a break down of the costs associated so you can rest assure that there are no hidden charges and that fees do not go up unless changes are made (i.e. Home Office fees etc).

Once I sign the customer care letter and my case would possibly fail, do I still have to pay your fees?

We place our clients first, so when you sign the customer care letter and we go through your case file, and we believe that the case would not be successful, we will terminate the agreement and return your documents. We will also provide alternative solutions with no added costs. We also have a cancellation period should you feel you want to withdraw your file.

 

Please note that all cases cannot be guaranteed as circumstances depends and whether you met guidelines, however the Home Office caseworker can still refuse cases on the balance of probabilities and other factors. Our job would be to prepare your case in the best possible way.

Do you provide one day Premium Services?

Yes, we have a special provision with the Home Office and majority case decisions are made on the same day.

Do you do “No Win No Fee”?

As a private legal firm, we want to ensure we can provide the service you want. Our fees are very competitive and that is why we do not provide a No Win No Fee service as we do not feel the need to over charge our clients with such schemes.

How is the fees paid and are there any surprises?

With us, you will know exactly what we would be charging. The fees are to be paid through cheque, cash or bank transfer. Home Office fees can be paid to us and we can make the payment on behalf of you. If there is any changes in Home Office fees, we will let you know immediately.

How often would I get updated once my case have been submitted?

Our commitment to our clients is that we will update you every time we get an update from the Home Office. The waiting period can be a very daunting time as decisions can be life changing however the Home Office do set some guidelines on waiting times, but we intend to keep you updated throughout the process.

Can you guarantee an application?

No, and this is the same even if you use a no win no fee service, it would be impossible for anyone to guarantee a successful application. The likelihood of an application being successful can be given based on previous cases or success rates, however we do not operate such a policy of selling our services based on previous applications.

What is your aftercare service?

We aim to ensure that this service is not used by any of our clients, but there are times where even with the best possible applications are unsuccessful. As we take our clients cases personally, we would like to provide a helping hand. We have designed an aftercare service whereby if your case fails, then your case worker would be able to help you look at other formalities of staying in the UK should you have valid leave still remaining or help you make an out country application. Please note should you require appealing on your matter, we can only deal with the initial appeal and your application will be straight away referred to an advisor who deals with representations.

Can I give you feedback on your service?

It is vital that all our clients can provide honest feedback, we would encourage this and this helps us to become better on our service delivery.

Can you help me find a UK Employer to sponsor a work permit or find me work?

No, we are a law firm which provides support in UK Immigration, Nationality and EU Free Movement Rights. However we have a subsidiary company which is jobslibrary.co.uk whereby you can look for work, apply and discuss with potential employers. We cannot influence any decisions and finding work is not something our team deals with.

How we deliver service

1) You contact us through e-mail or phone.

2) We take some basic information, we ask some relevant questions to understand the type of query and what type of support is required.

3) Your case then gets passed to a case worker.

4) Case Worker would contact you to set up an initial meeting.

5) You attend a consultation, an action plan is drawn up and we find out whether ICS Legal can support your case. A report would be sent where there is a requirement to outline what was discussed and what to do next.

6) You authorise us to be your legal representative by signing our customer care letter.

7) We will then start to request documents and information about your case this will build up your case pack.

8) We will then write our legal report and use Home Office caseworker’s documents to ensure everything has been checked and all requirement have been met.

9) Where possible we will go through every aspect of your case before case submission.

10) We will continue to update you throughout the case life cycle .

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Looking for Citizens Advice Exeter UK

The Citizens Advice Exeter offers confidential, impartial free, and independent legal advice, this legal advice helps people to solve their civic issues and central issues. Registered charities relying on each local civic counselling volunteer for citizen advice. Do you need an appointment for citizens advice UK? Don’t worry because ICS Legal is here to give you better citizen advice. Citizen adviceline helps to solve the central problems of people's lives, including loans and benefits, consumer issues, employment, housing, legal issues, and immigration. ICS Legal provides knowledge and confidence to the people. You need to find out your problem and share it with us to get your solution. You may consult with us online or over the phone.

Citizens advice Exeter response to the extension

Local consultancy charities, top citizen consultants, have responded to the government’s announcement to extend the ban to enforce the ban. The UK government has made the right decision to extend the protection. The UK government has made the right decision to increase this security system. If the tenants who are struggling with the arrears are told to stay in everyone's house. They will not have to lose their accommodation anymore.

However, there are thousands of people who have to pay their arrears. And this loan will continue on them. The government should provide targeted financial assistance to tenants in England whose rents are lagging. Our citizens advice Exeter service aims to give real advice to the people to face their problem. To improve the policies and practices that will affect people's lives.

Do you need an appointment for citizens advice?

The Service offers everyone free, independent, confidential, and unbiased advice about their rights and responsibilities. It values diversity, promotes equality, and challenges human inequality. The Citizens Advice Exeter Service offers for everyone is free, independent, confidential, and unbiased advice about their rights, and responsibilities. Our clients and volunteers come from different walks of life. We are committed to providing the entire community with an independent counselling service and volunteer opportunities. 

ICS Legal serves as a non-stop-law firm for clients. Advisors consult with lenders to help clients connect with other services and agencies, write letters, and complete forms, using our unique electronic information system. To make phone calls on behalf of the client and represent them at the tribunal.

Citizenship advice

Citizen advice is a network of 300 independent countries throughout the United Kingdom. It gives confidential, free information and advice to help the people with consumer, money, legal advice, and some other problem. You can come to ICS Legal to get better citizen advice. Citizen advice Exeter service work involves providing advice on issues such as loan management. And welfare benefits, immigration, housing, employment, asylum, consumer complaints, and landlord-tenant disputes. 

ICS Legal also provides a free money and loan advice service. We are offering impartial and confidential advice. You may get information by online chat, over the mobile phone, and face to face consultation. ICS Legal is one of the top immigration lawyers in the UK. We have very highly qualified immigration lawyers in the UK. We handle all issues like Citizen Advice and related to law as a challenge and we solve it efficiently. For this reason, customer mind satisfaction is our major concern.

Citizens advice UK

ICS Legal provides a variety of legal immigration services. We provide Citizens Advice online for 15 minutes on a wide range of topics, including accommodation. After 15 minutes you will have to pay the charge. Our lawyers will provide advice over the phone or in the office. All UK visas and citizens advice UK by the right guidelines. Our law centre offers free legal advice for citizens and others in the UK. We make legal offers and we can offer you reliable sources of information to help you and your situation.

Citizens advice appointment

You can come to us for your citizen's advice appointment, you do not need pre-booking and we will try our best to see a consultant for you as soon as possible. If we feel that you need more help, then we can arrange a pre-arranged date and time for you or a citizen advice appointment of a suitable 15 minutes.

Every year, ICS Legal helps millions of people. We always do that by giving our advice, support, and education, influencing policies and support, which affect our clients. Everything we do, for this reason, you can say ICS Legal is one kind of citizens advice centre in the United Kingdom.

What is citizens advice?

This may include further advice appointments or referrals to alternative services or agencies at a later date if you have clear evidence that you need more specialist information. We always strive to provide the best possible service, including information and support on the issues we may encounter. However, our consultants are legally trained and so they can offer specific legal advice. It might take a few minutes to connect you to our professional lawyers, or advisers for your appointment for citizens advice online UK.

We will let you know if our right kinds of advisors are not available. If we ask you for a message, one of our consultants may reply within a maximum of 4 business days. If our lawyers are available, then you can get a very fast response. Where the lawyer conflicts with interest. We provide citizen advice UK, and we also provide independent and confidential advice.

Advice for undocumented Commonwealth citizens

This information is for Commonwealth citizens who are long-term residents of the United Kingdom. ICS Legal is one of them. Our immigration solicitors have a lot of working experience. They have already resolved various cases. ICS law is the most authorized legal body in London. Our immigration lawyer is the best immigration consultant in London. ICS Legal is Regulated by the Regulatory Authority of UK immigration lawyers. ICS Legal is managed by highly skilled immigration lawyers.

For this reason, we can handle various cases with success. Often you can ask our UK immigration lawyers and you can get our best free legal advice online in the UK. Now you can chat with our lawyers online. You can ask a question about your families such as citizen advice, marriage, and divorce.

What can citizens advice help with

Citizens advice UK is funded by local authorities, legal services commissions, lottery funds, primary care trusts, charitable trusts, non-governmental organizations, and individuals. They offer face-to-face advice through thousands of centres and outreach locations. If your child needs more help to agree on management, you can go to mediation. You can also contact ICS Legal for your help. Our lawyers offer a confidential appointment for citizens advice online UK, on the phone, and in-person to help our clients solve problems. 

Our volunteers help provide our services in local citizen counselling across the United Kingdom (UK). You can consult with our trained immigration lawyers online. We will try to help you to make better progress. In some cases, we must need to send you and your local citizen advice.

Independent legal advice

Most of the peoples involved in a legal issue and they can get independent legal advice from the immigration lawyers. That means, neither of you can use the same lawyer. And you cannot do what another person's lawyer can say. Suppose, when a customer enters a bank to hold a mortgage, the bank may ask the customer before entering into a mortgage agreement. But it is important to make sure that the customer is fully aware of the terms of the. Their consequences and that they have not agreed with any major business without proof. Without full credentials in the case of legal advice, the parties may have difficulty enforcing the elements of the contract.

What is Independent Legal Advice Individual lawyers are requested when you make some legal agreements? It is intended to protect individuals from taking over any purpose. Independent legal advice also protects the contracting party who has been accused of fraudulently taking advantage of the contract. ICS Legal will provide you with 15 minutes’ free consultations, or you will get 15 minutes of free advice. If you need more citizens advice service, then you may contact us. Don’t worry about it, we do not charge more. Our Independent legal advice cost is very low because we would like to provide better service. So that people become benefited. Our professional lawyers are always ready to provide you with citizens advice appointments.

Independent legal advice

Ensuring that independent legal advice required is a consequence of proceeding with any issue and has no value to the client. Where solicitors are self-interested. Independent legal advice involves explanations regarding the transaction proposals of guarantors, borrowers, or third-party security documents. It is fast becoming an essential requirement by lenders. On the appointment for Citizens advice Exeter, staff, and volunteers help people navigate various issues related to their rights and responsibilities. They also work to improve policies and practices that directly affect people's lives. Service neutral and individual consultation is open to all.

The current climate has inspired a large number of people to communicate, which is why the service is as important as it is normally running. ICS Legal can provide you citizens advice UK which is usually an informal spoken helpful comment. Without the citizens advice UK we also provide different kinds of UK visa processing advice. We have professional immigration lawyers who can provide any kind of advice successfully. Our British Immigration Lawyer will advise on the best visa application to apply for when you intend to visit, settle or open a business in the UK.

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Call us today on 0207 237 3388 or e-mail us your circumstances to info@icslegal.com when you. You are strongly advised to take legal advice prior to applying for the citizen advice UK.   ​

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