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Frequently asked questions

Why choose ICS Legal?

We specialise in Immigration Law, Human Rights Law, British Nationality Law & European Law. Our lawyers provide honest, exceptional service to our clients. We believe that our service starts when we submit your application and we want our client to know we will keep them informed, answer there questions and your case worker will be just a phone call away.

What is the benefit of using our legal services when you want to come to the UK or extend or switch?

Our speciality lies in the field of Immigration, Nationality and EU Law, so it means we always are dealing with this side of the law. We are able to support you in making a correct decision, avoid delays on your case, save money and time, not forgetting the stress of any doubts with your application.

There are many routes available to come to the UK, extend or switch, some of them do not allow extension or even switching. Knowing what is right can be a difficult task and this is why we are here. Simple task of not using the prescribed forms can mean your application is invalid, which means if you have no valid stay, you would have to return back and there is no appeal rights.

Our initial consultations are a chargeable service. We initially discuss the requirements of the application to ensure you meet the requirements and have the documentation required at hand for the submission. It gives you an opportunity to meet us and ask questions.

Each case will be checked thoroughly, everything will be cross referenced so guidelines are met and we will also add our legal document which would outline the Immigration Rules and how the client has satisfied the rules. We use documents that are used by Home Office case workers, so we know exactly what they would look for in your case.

The most important fact is that law constantly changes, policy guidelines and requirements are always changing, so it is best that you always use specialised services to support you. We never compromise our services, our fees remain very competitive but our expertise is at the very highest standard.

How can I trust your service?

We are regulated by the Office of the Immigration Services Commissioner (OISC). OISC is the government regulated body and it is a criminal offence if someone is providing Immigration advice without being regulated by the OISC. We are also members of Joint Council for the Welfare of Immigrants (JCWI). JCWI is an independent national voluntary organisation, campaigning for justice and combating racism in immigration and asylum law and policy.

What happens in the initial consultation?

Your case worker would take some background information regarding yourself. Relevant questions would be asked to ascertain whether your case can be handled by our team. You will also be able to ask questions, understand what is required to meet the Immigration Rules, Nationality Law and EU Law where relevant. Should we be able to provide assistance, your case worker will give you a customer care letter whereby it would outline the service agreement and the cost associated.

What happens after the consultation?

After each consultation we aim to provide a consultation report which would outline what was discussed, the action plan and what to do next.

When I meet the caseworker and I disclose personal information, would this be disclosed to anyone else?

We have a procedure in place for ensuring client confidentiality. We keep the affairs of our clients and all information relating to our clients confidential, except where we are compelled to disclose information by reason of a legal or regulatory obligation.

What is a customer care letter?

A customer care letter from us will ensure that we outline the service we would be providing, it would also provide a break down of the costs associated so you can rest assure that there are no hidden charges and that fees do not go up unless changes are made (i.e. Home Office fees etc).

Once I sign the customer care letter and my case would possibly fail, do I still have to pay your fees?

We place our clients first, so when you sign the customer care letter and we go through your case file, and we believe that the case would not be successful, we will terminate the agreement and return your documents. We will also provide alternative solutions with no added costs. We also have a cancellation period should you feel you want to withdraw your file.

 

Please note that all cases cannot be guaranteed as circumstances depends and whether you met guidelines, however the Home Office caseworker can still refuse cases on the balance of probabilities and other factors. Our job would be to prepare your case in the best possible way.

Do you provide one day Premium Services?

Yes, we have a special provision with the Home Office and majority case decisions are made on the same day.

Do you do “No Win No Fee”?

As a private legal firm, we want to ensure we can provide the service you want. Our fees are very competitive and that is why we do not provide a No Win No Fee service as we do not feel the need to over charge our clients with such schemes.

How is the fees paid and are there any surprises?

With us, you will know exactly what we would be charging. The fees are to be paid through cheque, cash or bank transfer. Home Office fees can be paid to us and we can make the payment on behalf of you. If there is any changes in Home Office fees, we will let you know immediately.

How often would I get updated once my case have been submitted?

Our commitment to our clients is that we will update you every time we get an update from the Home Office. The waiting period can be a very daunting time as decisions can be life changing however the Home Office do set some guidelines on waiting times, but we intend to keep you updated throughout the process.

Can you guarantee an application?

No, and this is the same even if you use a no win no fee service, it would be impossible for anyone to guarantee a successful application. The likelihood of an application being successful can be given based on previous cases or success rates, however we do not operate such a policy of selling our services based on previous applications.

What is your aftercare service?

We aim to ensure that this service is not used by any of our clients, but there are times where even with the best possible applications are unsuccessful. As we take our clients cases personally, we would like to provide a helping hand. We have designed an aftercare service whereby if your case fails, then your case worker would be able to help you look at other formalities of staying in the UK should you have valid leave still remaining or help you make an out country application. Please note should you require appealing on your matter, we can only deal with the initial appeal and your application will be straight away referred to an advisor who deals with representations.

Can I give you feedback on your service?

It is vital that all our clients can provide honest feedback, we would encourage this and this helps us to become better on our service delivery.

Can you help me find a UK Employer to sponsor a work permit or find me work?

No, we are a law firm which provides support in UK Immigration, Nationality and EU Free Movement Rights. However we have a subsidiary company which is jobslibrary.co.uk whereby you can look for work, apply and discuss with potential employers. We cannot influence any decisions and finding work is not something our team deals with.

How we deliver service

1) You contact us through e-mail or phone.

2) We take some basic information, we ask some relevant questions to understand the type of query and what type of support is required.

3) Your case then gets passed to a case worker.

4) Case Worker would contact you to set up an initial meeting.

5) You attend a consultation, an action plan is drawn up and we find out whether ICS Legal can support your case. A report would be sent where there is a requirement to outline what was discussed and what to do next.

6) You authorise us to be your legal representative by signing our customer care letter.

7) We will then start to request documents and information about your case this will build up your case pack.

8) We will then write our legal report and use Home Office caseworker’s documents to ensure everything has been checked and all requirement have been met.

9) Where possible we will go through every aspect of your case before case submission.

10) We will continue to update you throughout the case life cycle .

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Entrepreneurs & Highly Skilled Visas

Entrepreneurs & Highly Skilled Visas

The ever-changing immigration policies bring about exciting times for migrants looking to relocate to the UK. Whether you're looking to start a business, invest in the UK or looking to apply on your own basis, there are immigration categories to apply for. 

ICS Legal help our client’s not only with immigration applications but we offer help & supports on your business modelling. This includes business advice, help with your business plan and help through our partners, modelling your business strategy. 

Immigration visa routes

Post-Brexit policy by the Home Office is to bring and open up the market for talented individuals and businesses. The benefits are simple, to create a market where migrants can help shape ideas. The vision of modern Britain In doing so, the Home Office intends to create an effective and secure border system. 

At the same time, the UK opens the door to stimulate growth and helps to achieve its vision of an emerging and stable economy. Through this, the UK intends to build a strong working market.  

We summarise the following immigration categories. You can read more information about those visa categories by choosing the categories. 

Global Business Mobility Visas

The visa category under global business mobility brings 5 visa routes that a business can choose to apply for. It allows international businesses to share resources by bringing to the UK specialist workers as well as graduate trainees or as a service supplier. 

It further permits a business to allow a migrant to enter the UK under the secondment worker visa route. 

Expansion Visa

This replaces the sole representative of an international business and the visa category permits businesses to set up a UK branch. To apply for the visa, a migrant must meet the 60 points requirements which are set out in a number of categories, which includes sponsorship, work requirements, skill level, salary and meeting financial requirements. 

High Potential Individual (HPI) Visa

It's one of the most interesting and valuable visa categories created. The visa allows talented individuals the opportunity to come to the UK and build exciting and innovative businesses. Whilst points are an essential part of the scoring, the idea of this visa is to permit those who have studied at recognisable institutions to come and work in the UK. The visa leads to settlement after a period of residency in the UK. 

Scale-up Visa

This new fast-tracked visa is to allow businesses to sponsor migrants to the UK. After a period of 6 months working for the business that had sponsored the visa, the migrant can switch and work for any employer. The visa leads to settlement. 

Business plan

In some of the visa applications, there are requirements for you to submit a comprehensive business plan to support the application. In doing so, there are 4 types of business plans that our Project Team can help you and your business. 

The principle behind a business plan is to create a useful but important guide on how you intend to progress in your business. 

Business plans range from operational planning to strategic planning, tactical planning and also contingency planning. Our colleagues will help you shape your business plan to ensure it is viable, scalable, and innovative in ideas. You can find more information on how our business plan process works and our help by clicking here

Relocation services

We understand the complexity of the immigration process, so our ways of working are far different to most law firms. 

A complete end-to-end solution to applying for a visa to arranging residency in the UK and finding suitable accommodation for business employees, we have your business covered. 

Through our technological platform, employees and businesses can manage the complete process and be in control of how we deliver your relocation program to the UK. Our service delivery information can be found here.

Technology and understanding its role

As technology plays a crucial part in globalisation, it's ever-important to understand how solutions in technology can benefit your business. Whether your considering to build your online presence to managing your digital assets, our partner Tech ICS can provide helpful support. 

We value technology to streamline how business operations work better, with collaborative tools, to enhance the customer experience. 

At Tech ICS, we build products and solutions that help businesses to grow and become a global player in challenging markets. We bring innovative ideas to match with a business mission and helping dreams become a reality. Speak to one of our professionals by clicking here
 

We will soon launch our app to use our services online.