Transfer or refer a case - ICS Legal Blog

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Transfer or refer a case
Caseworkers must carry out the following checks before referring a case.

Check the ‘Special Conditions’ screen

Upon the icon being activated ,a red box containing a white asterisk, the note will read’STOP-CRIM.CASE’. You must immediately alert the criminal casework. If an action marker is present , follow the CID special conditions case working guidance.

The central reference system (CRS)

CRS must always be checked for local alerts and the details must be actioned as necessary.

How to transfer a case on CID

Before carrying out this process all initial checks must be completed.
Complete the ‘case notes’ screen to state you are transferring the case to an external location and the reasons for this.The following does not apply to transfers to removals casework.Complete and print any required forms or letters.
Update case ‘maintenance screen’ on CID by completing the following:
1. Click‘case extended’, which is below the‘previous category’ field
2. Enter the destination of the case into the ‘allocated to (unit)’ field by pressing the F9 key and selecting your chosen option.
3. Click on the ‘on’ box to ensure date of allocation is updated.
4. Click on the ‘ownership tab’ on this screen.
5. Under the ‘request to unit’ header, delete the current team and add the name of the team to which you are transferring the case(the F9 function button provides a full list of teams).
For all other regions you must follow the process that your team has in place for these cases.
Applications from EEA Nationals -EEA 1 / EEA 3 case types
Cases assessed as a harm A category which meet the criminal casework(CC)threshold must immediately have case ownership transferred to CC.
Cases assessed as a harm A category which do not meet the CC threshold must be referred
to the regional case ownership team.
Cases assessed as harm B or C must have the ownership closed on CID and the file sent to lay by or to the relevant unit for any further action.
Applications from third country nationals – EEA 2 / EEA 4 case types
Cases assessed as a harm A category which meet the CC threshold must immediately have case ownership transferred to CC.
Cases assessed as a harm A category which do not meet the CC threshold must be referred to the regional case ownership team.
Cases assessed as harm B or C must have ownership transferred to the relevant regional case ownership unit for them to take forward any enforcement action.

Evidence and enquiry (E and E)

E and E will provide information from Home Office(HO)files relating to an applicant or sponsor. E and E can send copies of deportation orders, immigration histories, photos or interview transcripts.
The team aims to respond to all requests for information within 10 working days.
Many HO files are very large so posts must be as specific as possible about what is required.
E and E has asked that:
•ECOs do not send chasers within the first 10 days
•when ECOs receive the information they have asked for, they do not send an acknowledgement email because E and E catalogue all the enquiries once the relevant information is sent out
Work Permits UK
This team was disbanded following the introduction of the points-based system. The team
 that has replaced them deals with in UK points-based system enquiries only.
Eurocasework
The team is responsible for all European related referrals or deferrals, such as European
Economic Area (EEA) family permits. This includes cases for consideration for refusal under
the EEA
As well as EEA family permits, this team deals with all in UK applications for:registration cards
•registration certificates
•permanent residency
•family member resident stamps

Referringcases to the Interventions and Sanctions Directorate

Areas of abuse, or potential abuse, to refer to ISD cover:
  • NHS charging
  • driving licences -Driver and Vehicle Licensing Agency(DVLA)
  • or Driver and VehicleAgency Northern Ireland (DVA (NI))
  • taxi and private hire licences
  • HM Revenue and Customs (HMRC)
  • Department for Work and Pensions (DWP)
  • Construction Industry Training Board (CITB)
  • illegal working- Civil Penalty Compliance team (CPCT)
  • Private rented sector -Right to Rent scheme and civil penalties, eviction and offences
  • private rented sector Evictions team (Notices of Letting to a Disqualified Person)
  • illegal migrants’ current accounts (financial services)
  • working with the Department for Education (DfE)
  • working with the electoral registration offices (ERO)
  • working with no recourse to public funds network (NRPF) Connect