Tier 2 and 5 priority change of circumstance service

Tier 2 and 5 priority change of circumstance service

About the service

The priority change of circumstances service allows Tier 2 and 5 A-rated sponsors to apply for a faster consideration of 4 types of change of circumstances request.

These are:

  • in year certificate of sponsorship (CoS) allocation
  • follow on CoS allocation
  • add new Level 1 user
  • replace an authorising officer (AO)


You can only apply for this service if you are an A-rated Tier 2 or 5 licensed sponsor. This service does not apply to restricted certificates of sponsorship.

Change of circumstances requests submitted before Monday 7 November 2016 will not be eligible for consideration under the priority service and will be considered under the 18 weeks service standard.

3.How to apply

Full guidance on how to submit a change of circumstances request on the sponsorship management system (SMS) can be found in the SMS Manual.

Once you have submitted your request you will receive a telephone number to contact, to check the service availability and pay the fee via debit/credit card. During the call you will be asked for your sponsorship licence number, please have this ready. Only one request will be accepted on each call.

A maximum of 20 priority service requests will be accepted each day (Monday to Friday, 9am to 4pm).

If the service is fully subscribed you will be eligible to apply the next working day.

If your request is to replace an AO you will be required to send a submission sheet to the following address:

Tier 2 and 5 Priority Service – Authorisation Code XXX
Sponsor Licensing Unit
PO Box 3468
S3 8WA

It is important that you write ‘Tier 2 and 5 Priority Service’ followed by your unique authorisation code. You will be given your authorisation code when you pay the fee.

4.Processing times

Successful requests will be considered within 5 working days. If you are required to send a submission sheet, the 5 working days begins from the date that UK Visas and Immigration (UKVI) receives your submission sheet.

You may not receive an outcome within 5 days if your request is complex or extra checks are required.

If your consideration is delayed for other reasons, for example. a UKVI technical problem, you may be eligible for a refund.

The outcome will be sent to you via email to your respective AO email address, or representative email address where applicable.

This service does not guarantee your request will be approved.


The service costs £200 per change of circumstance request.


If you would like help on this, contact our team on the following:

Telephone: 0207 237 3388

Email: info@icslegal.com.